Notice of Nondiscrimination & Accessibility

Lumera Healthcare is committed to providing equal access to quality care for all individuals.

Our Commitment to Civil Rights

Lumera Healthcare, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Lumera Healthcare Healthcare Group does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Lumera Healthcare:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages

Need These Services?

If you need these services, contact the Office Manager.

If you believe that Lumera Healthcare, has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance.

Chief Compliance Officer

2327 New Holt Rd.

Paducah, KY 42001

Phone: (270) 534-5128 or Fax: (270) 477-0007

[email protected]

You can file a grievance in person, by mail, by email or by calling . If you need help filing a grievance, the Chief Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at:

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Our Facilities

Lumera Healthcare is a premiere, CARF accredited, private healthcare group that provides both psychiatric/medical services along with clinical and non-clinical behavioral health services. Lumera Healthcare is a licensed AODE and BHSO organization. We pride ourselves in maintaining confidentiality while providing our services in a relaxed and welcoming environment.

We have facilities located in Paducah, Murray, and Mayfield Kentucky.

Looking for more resources such as our app or privacy policies? Review our Client Resources here.

What our clients are saying

Absolutely changed my whole life, thank you Lumera. They believed in me when I couldn’t and wouldn’t. Now I’m unstoppable at my recovery and mental health. I highly recommend the Intensive outpatient program it saved my life.

K.G.

My husband is getting insight into his feelings, our daughter is learning coping mechanisms, our granddaughter is also learning to deal with life. We are each learning survival skills & growing skills. Excellent experience!

Mary

I am 102 days sober thanks to the accountability of groups and meetings and also the resources l’ve gotten from their classes. I owe them for a second chance at life and I mean that dearly!

Lumera Healthcare therapy has changed my life! The staff here are incredible, they truly care about everyone that walks through their doors.

Sirena

Lumera Healthcare therapy has been AMAZING to my son. They all work so well together for the patient’s greater good.

Tiffany

Lumera Healthcare has been a life saver for me. I began seeing Lumera Healthcare about a year and a half ago for management of major depression and anxiety. They have gone out of their way to ensure I had the medication & therapy I needed.

Mel

Need to hear a friendly voice?

Give us a call or request an appointment online. We’re here when you’re ready.