Notice:
NOTICE OF NONDISCRIMINATION AND ACCESSIBILITY REQUIREMENTS
Lumera Healthcare, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Lumera Healthcare Healthcare Group does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Lumera Healthcare:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact the Office Manager.
If you believe that Lumera Healthcare, has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Chief Compliance Officer
2327 New Holt Rd.
Paducah, KY 42001
Phone: (270) 534-5128 or Fax: (270) 477-0007
compliance@lumerahealthcare.com
You can file a grievance in person, by mail, by email or by calling . If you need help filing a grievance, the Chief Compliance Officer is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at:
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html
“My heart has healed a little more from every conversation. As they say, “therapy isn’t for the weak, it’s for the strong,” and I am so thankful that I have the amazing people at Lumera Healthcare to help me realize just how strong I am.”
– Penny
Our Facilities
Lumera Healthcare is a premiere, CARF accredited, private healthcare group that provides both psychiatric/medical services along with clinical and non-clinical behavioral health services. Lumera Healthcare is a licensed AODE and BHSO organization. We pride ourselves in maintaining confidentiality while providing our services in a relaxed and welcoming environment.
We have facilities located in Paducah, Murray, and Mayfield Kentucky.
Looking for more resources such as our app or privacy policies? Review our Client Resources here.